Introduction

At Futuranet (hereinafter referred to as "the Company", including references to "We", "Our" or "Us"), we deeply value your privacy and recognize the importance of protecting your personal data. This Privacy Policy (hereinafter referred to as "the Policy") aims to provide you with a clear and transparent description of our practices regarding the collection, use, and disclosure of your personal information.

Our primary goal is to inform you about how we handle your personal data in the context of our business and transportation activities, as well as the communications you may receive from us. We recommend that you read this Policy carefully to better understand how we manage your information and what your rights are in relation to it.

By accessing or using our services, you agree to the terms and conditions set forth in this Policy. If you have any concerns or disagree with any aspect of this Policy, we invite you to contact us before continuing to use our services.

Key Definitions

This Privacy Policy is based on the following definitions of terms, as described in the California Consumer Privacy Act (CCPA) of the United States:

Personal Data: Information that identifies, relates to, describes, can be associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes identifiers such as name, social security number, address, email address, browsing history, geolocation data, employment information, and financial data.

Processing: Any operation or set of operations performed on personal data, whether automated or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of enabling access, comparison or interconnection, restriction, erasure or destruction.

Data Controller: The entity that collects personal information from consumers and determines the purposes and means of processing personal data. In this context, Futuranet acts as the Data Controller of the personal data you provide us.

Data Processor: A service provider that processes personal data on behalf of the Data Controller and according to its instructions. The Data Processors we work with are subject to strict contractual obligations to ensure the protection of your data.

Third Party: A person or entity with whom the Data Controller shares personal data who is not a service provider for the business or a person acting under the direct authority of the business. Third Parties with whom we share personal data may only do so for permitted purposes and must comply with applicable data protection regulations.

Consent: The clear affirmative action by the consumer that authorizes the processing of their personal data. This consent must be given freely, informed and explicit to be valid.

Information We Collect

At Futuranet, we collect different types of personal information from our users in order to provide and improve our services. Below we describe the types of data we may collect:

Personally Identifiable Information: Includes but is not limited to name, address, phone number,... email address, date of birth, and any other information that allows us to identify you individually. It is important to note that we do not collect this information directly from the website; we only store your personal data when you choose to make a purchase and enter the necessary information to generate your travel tickets.

Payment Information: When you make a purchase, your credit or debit card information along with other financial data necessary to process payment is handled by third-party payment gateway services. At Futuranet, we do not store or have access to your financial information. We work with Authorize.net as a payment gateway in Mexico and the United States who process your transactions securely and under strict security and privacy standards. For more details on how your data is handled, please visit Authorize.net's Privacy Policy.

Travel-Related Information: Includes details such as travel itinerary, seat preferences, and booking history that are collected only at the time of purchase and form part of our standard management system record.

Browsing, Usage and Geolocation Data: We collect information about how you interact with our website and services such as your IP address, device type, browser type, pages visited, browsing time and if you give us consent your geographical location. This data may be collected automatically through cookies and similar technologies and is used to provide you with more personalized services and improve your user experience. For more details please refer to our Cookie Policy.

Communication: We log any communication you have with us whether through email, phone calls, online chat or other methods. Additionally when making a purchase,... we store contact information you provide us to send notifications and updates related to your purchase or service we provide. If requested we may also send you relevant promotions and offers. This communication is essential for ensuring that you receive all necessary information about your transaction and for improving your experience with us.

How We Use Information

At Futuranet, we use the personal information we collect from our users for several essential purposes including:

Providing and Improving Our Services: We use your data to manage and process your transactions ensuring that you receive the requested service while improving our service quality. This includes personalizing your experience on our platform by tailoring content and offers to your preferences and needs.

Communication: We use your contact information to communicate with you regarding your purchase providing updates about the status of your bookings and sending important notifications related to the service. Also if you have requested it we use your information to send promotions special offers and newsletters.

Analysis and Improvement of User Experience: We analyze how you interact with our services in order to better understand your preferences and needs. This information helps us optimize our platform develop new products and improve our service offering.

Legal Compliance: We may use your data to comply with our legal obligations resolve disputes enforce our terms and conditions and cooperate with competent authorities when necessary.

Security: The information we collect is also used to protect the security of our services detect and prevent fraud abuse and other activities that may compromise the integrity of our systems or user security.

Notifications and Communications

Notifications Related to Your Purchase

At Futuranet, we use your contact information to send you essential notifications related to purchases and services you have requested. These notifications include:

Booking Confirmations: We send confirmations of your purchase including details of your travel itinerary and any other relevant aspects of your booking.

Itinerary Updates: If there are changes in your itinerary such as modifications in schedules or routes we will notify you immediately so that you are informed and can plan accordingly.

Reminders and Alerts: We send reminders about your upcoming trip as well as any important alerts that may affect your transportation experience.

Promotional Communications

In addition to operational notifications if you have given consent we may send you promotional communications including:

Special Offers and Discounts: Occasionally we will inform you about exclusive promotions discounts on trips or new routes available.

Newsletters: You may also receive newsletters with news updates about our services and relevant content that we consider might interest you.

At any time you can request cessation of these promotional communications using the unsubscribe button included in each message we send you. This process is simple ensuring that you will not receive future promotions if that is what you desire.

International Data Transfers

In Futuranet your personal information is stored and processed on servers located in the United States. This means that for users in the U.S., their data is not transferred internationally thus complying with applicable data protection regulations in their country.

For users in Mexico,... it is possible that their data will be transferred and stored on servers located in the United States. These transfers are made in order to efficiently provide our services securely. We ensure that all data transfers are carried out according to applicable data protection laws implementing necessary safeguards to protect your information.

By using our services you consent to the storage and processing of your data in the United States. If you have any questions or need more details on how we protect your data during these transfers please feel free to contact us.

Data Security

In Futuranet protecting your personal information is a priority. We use secure Oracle servers adopting updated technologies best practices to protect your data against unauthorized access misuse disclosure alteration or destruction.

Protection during Payment: Fraud protection for transactions is managed by our third-party payment gateways such as Authorize.net which employ advanced security measures ensuring that transactions are processed securely.

Technology Best Practices: Internally we implement security measures such as SSL (Secure Socket Layer) encryption to protect data during transmission. Additionally we follow established security standards applying best practices in managing our systems servers minimizing risks ensuring integrity of your information.

While we do everything possible to protect your data it is important to note that no system can guarantee absolute security. However we are committed using most effective methods at our disposal safeguarding your information.

Credit Card Information Banking Charges

At Futuranet protecting your financial information is paramount.... When making a purchase through our platform credit debit card details other financial data are processed exclusively secure payment gateways like Authorize.net. These gateways handle validation authorization transactions ensuring protected through advanced encryption technologies security protocols.

It’s important highlight Futuranet doesn’t store access credit debit card information all banking charges including those related international payments managed directly bank card issuer collaboration payment gateway used. If any questions concerns specific charge recommend contacting bank financial service provider directly.

User Rights

At Futuranet respect value rights users relation their personal data below detail main rights under applicable data protection regulations:

Right Access: You have right request access personal information collected about You including obtaining copy data held power well details being used.

Right Rectification: If believe information held inaccurate incomplete have right request correction update it.

Right Deletion: Certain circumstances may request removal personal data records apply when no longer necessary purposes collected withdrawn consent (when consent legal basis processing).

Cookies Similar Technologies

In Futuranet,... utilize cookies similar technologies enhance user experience personalize content analyze usage services Cookies small text files stored device visiting website These technologies allow remember preferences keep session active provide smoother personalized experience.

Types Cookies Used

Essential Cookies: These cookies necessary website functions properly Without them could offer services account management payment processing.

Performance Cookies: Use these cookies collect information users interact website allowing improve functionality offer better experience.

Functionality Cookies: Allow remember choices (username language region) offer enhanced personalized features.

Advertising Cookies: Use these cookies make advertising relevant Also limit times see ad help measure effectiveness advertising campaigns.

Similar Technologies: Besides cookies utilize similar technologies pixels web beacons local storage collect information improve experience platform.

Control Management Cookies

You control how cookies used device Can configure browser accept reject cookies notify using However decide disable cookies some features website may unavailable function optimally.

For more details types cookies used manage how control them... invite visit Cookie Policy find detailed specific information.

Changes this Privacy Policy

In Futuranet reserve right update modify Privacy Policy anytime Changes reflect current practices new services legal requirements arise Each time update notify users through prominent notice website other communication means.

Recommend reviewing Privacy Policy periodically stay aware changes Date last update always indicated top page Your continued use services after implementation changes constitute acceptance them.

Contact Information

If questions concerns comments about Privacy Policy how handle personal data don’t hesitate contact us You can reach us following means:

Email: futubus@gmail.com

Phone: (213) 489-1696

We committed responding inquiries timely effectively.

Specific Provisions USA Mexico

In Futuranet comply applicable data protection regulations both United States Mexico Below describe specific provisions according jurisdiction:

United States

Comply privacy laws U.S including California Consumer Privacy Act (CCPA) Under CCPA California residents specific rights related personal data like right request access rectification deletion... opt-out sale personal data For more details see ‘User Rights’ section policy.

Mexico

For users Mexico comply Federal Law Protection Personal Data Held Private (LFPDPPP) This includes ensuring personal data handled transparently securely access exercise rights access rectification cancellation opposition (ARCO rights) regarding personal data.

If questions about apply specific provisions don’t hesitate contact us using provided contact information.